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FAQ

Frequently asked questions
General
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Yes.Soléïa jewelry is made of stainless steel, a material known for its resistance to water and wear. It will not tarnish or rust under normal conditions of use.To preserve their shine for as long as possible, however, we advise avoiding prolonged contact with chemicals (perfume, chlorine, household products).
Some pieces are handcrafted, particularly in limited edition collections.Others are carefully selected for their quality, design and consistency with the Soléïa universe.In all cases, each piece of jewelry is chosen or designed with intention.
Reunion Island:Preparation within 2 to 4 working days.Delivery within 2 to 5 working days depending on the chosen method.Metropolitan France:Preparation within 2 to 4 working days.Delivery within 4 to 8 business days.A confirmation email with a tracking number is sent as soon as the shipment is dispatched.
All Soléïa rings are adjustable.Thanks to their self-adjusting system, they easily adapt to different finger sizes.You can adjust them gently for optimal comfort.If you have any questions, we remain available before you place your order.
Stainless steel does not blacken or rust under normal conditions of use.It is designed to withstand time and water.
Some pieces are part of permanent collections and may be replenished.Others are offered in limited quantities and may not necessarily be reproduced.We recommend not waiting too long if you like a particular model. ☺️
Orders are prepared quickly.If you wish to modify or cancel your order, please contact us as soon as possible.We will do our best depending on the progress of the shipment.
Orders are prepared and shipped from Reunion Island.🇷🇪
Yes. You can specify a different delivery address and add a personalized message if you wish.
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